Yes, organizations need to have an exit interview system. If done professionally it gives to the organizations the reasons for an employee’s decision to exit. In an era where many of the organizations are having their back to the walls in employee retention the exit interview provides solid insight into the reasons enabling the organizations to do the necessary course correction. The exit interview consists of an intense tete-a-tete with the quit employee by his departmental superior or if not by the HR head. Also the employee leaving needs to fill up the Exit Form. The exit feedback is consolidated and researched. Once in a quarter to establish the root causes of employee turnover and ensuring appropriate plan to correct them. It has been observed that between success and failure of the exit interview system is the commitment of management to make a genuine implementation of the interview feedback and also timely implementation of the action plan on the findings.


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