Personnel management represented a phase in the growth of the profession when its role was as a mere caterer of man power, taking care of the routine and maintenance aspect of manpower, involve in fire fighting, comply with welfare objectives more of a legislative compulsion rather with any concern orientation and manage the industrial relations. This was a phase in which both the internal and external customers were not assertive and the grains of computer revolution had not made much of an impact. In contrast the human resources management phase that started around the 1990s signifies a substantial change in the profile of an employee. He was found to be the most crucial element for organization’s prosperity and growth. Consequently quality recruitment, management of his performance, training and development, appropriate reward for recognition and retention were the instruments used under the movement termed as human resources management, which has now come to stay.


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